
1. Agreement and Scope
1.1 These Terms & Conditions (“Agreement”) apply to all contracts for the provision of clean-energy solutions—including infrastructure upgrades, commercial solar installations, EV charging, battery backup systems, and related services—by Roar Energy Systems (“Provider”) to the customer (“Client”).
1.2 Services may include site assessment, design, engineering, installation, commissioning, maintenance, monitoring, upgrades, and support.
2. Acceptance and Orders
2.1 By accepting the Provider’s proposal or placing an order, the Client agrees to be bound by this Agreement.
2.2 Any conflicting terms proposed by the Client are expressly rejected unless agreed upon in writing by the Provider.
3. Payments and Fees
3.1 The Client agrees to pay all fees per the accepted quote. A deposit—typically 30%—is required upfront, with the balance due upon commissioning.
3.2 For ongoing services (monitoring, maintenance), billing is monthly or as otherwise specified.
3.3 Late payments incur interest at 1.5% per month past the due date.
4. Scope Changes (“Change Orders”)
4.1 Any scope changes must be agreed in writing (Change Order), accounting for adjustments in cost and schedule.
4.2 Unauthorized work outside the initial scope may incur additional charges and delays.
5. Permits and Compliance
5.1 Provider will handle engineering, permits, inspections, and compliance with applicable electrical and building codes.
5.2 The Client agrees to provide necessary site access, cooperation, and timely facilitation.
6. Warranty and Repairs
6.1 Provider warrants workmanship for 2 years from commissioning; manufacturer warranties apply to equipment (e.g., panels, inverters, batteries).
6.2 Maintenance and repair services beyond warranty coverage are billable per standard rates. A service fee applies for technician dispatch.
7. Liability and Indemnification
7.1 Except for gross negligence or willful misconduct, Provider’s liability is limited to direct damages not exceeding total fees paid.
7.2 Neither party is liable for indirect or consequential damages.
7.3 Client shall indemnify the Provider for any third-party claims due to the Client’s negligence or to changes made by parties other than the Provider.
8. Insurance
8.1 Provider will maintain general liability insurance covering its operations.
8.2 Upon request, proof of insurance will be provided to the Client.
9. Monitoring, Load Management & Backup
9.1 Provider supplies monitoring, load management, failover backup systems, and automatic fault detection—ensuring compliant, reliable, and efficient operations.
9.2 Client acknowledges monitoring relies on stable communications and agrees to cooperate with tech support.
10. Term, Termination & Suspension
10.1 The Agreement begins on the Effective Date and continues until termination or completion of services.
10.2 Either party may terminate for material breach, subject to 30-day written notice allowing remedy.
10.3 Provider may suspend services for non-payment after 10 days’ notice.
11. Confidentiality
Both parties agree to keep confidential any proprietary or non-public information obtained during the relationship and not to disclose without prior written consent.
12. Intellectual Property
All designs, plans, and documentation remain the property of Roar Energy Systems unless otherwise assigned.
13. Compliance with Laws
Both parties shall comply with all applicable laws, codes, and regulations, including electrical, building, environmental, and safety requirements.
14. Dispute Resolution
14.1 The parties agree to negotiate in good faith to resolve any dispute.
14.2 If unresolved within 60 days, either party may seek mediation.
14.3 If mediation fails, disputes will be resolved through arbitration under the American Arbitration Association, held in Los Angeles County, California.
15. Force Majeure
Neither party is liable for delays or failures due to causes beyond reasonable control (e.g., acts of God, strikes, power outages, supply chain disruptions).
16. Changes to Terms
Provider reserves the right to update these Terms & Conditions. Updated versions will be effective upon posting and apply to new projects or services agreed thereafter.
17. Governing Law
This Agreement is governed by and construed under the laws of the State of California. Jurisdiction for disputes lies in state or federal courts of Los Angeles County.
18. Miscellaneous
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Severability: If a provision is deemed invalid, other provisions remain in force.
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Entire Agreement: This Agreement, along with referenced quotes and change orders, forms the full understanding and supersedes prior agreements.
By engaging Roar Energy Systems, you confirm acceptance of these Terms & Conditions. Please contact us with any questions—let’s power your future with clean, reliable, and resilient energy infrastructure.